FROG HIGHLIGHTS

Banco de Credito del Peru Customer Transformation

Full customer experience transformation of the largest bank in Peru (+300 branches) including strategic roadmap, service redesign, employee experience, branding, and interior and facade architecture.

2021-2023

Maybelline New York Shanghai Flagship

A multi-channel integration started with a deep research into the evolving customer needs leading to the redesign of the in-store service experience and interior architecture with the integration of technology to capture actionable data for the makeup brand.

2019

Netflix: Egyptian Theater Store concepts

A conceptual exploration for Netflix’s first permanent location, investigating the various architectural and technological solutions to create ephemeral environments promoting a variety of IPs over time.

2021